JOBS - ACCURATE CARE SERVICES LIMITED

CARE ASSISTANT

Essex, UK - 001

To provide personal care and support to people in their own homes for whom the agency has agreed to provide a service in line with an agreed care and support plan.
To care for service users in non-discriminatory ways, respecting each user’s dignity, individuality, cultural and social background and independence.
To work with other staff employed by the agency and where involved with staff from other services in order to provide an integrated approach to people‘s health and care.
Contributing to activities in a safe way, keeping and filing clear records, keeping to regulations, following the agreed way of working.
Respecting confidentiality by not discussing any personal information on individuals or staff with unauthorized people, and storing records securely.
To work in partnership with users’ family members and friends who are involved in their care and support.

Requirements

Person specification — essential criteria

The following personal attributes are considered essential to the post of care worker. The job holder must be:

self-motivated
organised
flexible
caring
sensitive to the needs of others and to the needs of vulnerable people
an active team player but also able to work on own initiative
a good communicator
able to follow care planning requirements and instructions.
complete Care Certificate within 6-month period
enrol for QCF/RFQ level 2 after 1 year

Person specification — desirable criteria
The job holder must:

be flexible in terms of availability, working hours, adaptability
have previous experience of care work
have their own transport
have knowledge of local neighborhoods

All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to respect the requirements under the Data Protection Act 2018 and GDPR
All staff must ensure that they are aware of their responsibilities under the Health and Safety at Work, etc. Act 1974

Responsibilities

Principal responsibilities
In line with an individual’s plan of care and support:

help with their activities of daily living, e.g. getting up in the morning, going to bed at nights, dressing, undressing, washing, bathing and toilet arrangements
help service users overcome any mobility problems and other physical disabilities, including helping in the use and care of aids and personal equipment
help make a person physically comfortable by, e.g., making and changing beds, tidying rooms, doing light cleaning, laundry and emptying commodes where used
help with their eating and drinking by, e.g., preparing meals, snacks and drinks and helping users to eat and drink if they cannot or have difficulty in doing this by themselves
contribute to specialised care plans, e.g. for people with dementia, re-enablement or people with continence difficulties
help users take their prescribed medication (as specified on their care plans)
contribute to the care of service users who are temporarily sick and needing, e.g. minor dressings, bed nursing, help with feeding, etc.
contribute as needed to a person’s end-of-life care
promote users’ mental and physical activity by, e.g., talking to them, helping them do things for themselves, prompting, taking them shopping, sharing with them in activities such as reading, writing, hobbies and recreations
read and write reports, and take part in staff and service users’ meetings and in training activities as directed.
comply with the agency’s guidelines and policies at all times, e.g. in respect of dress code, wearing of identity badges, travelling and security and safeguarding of service users
report to the agency manager any significant changes in the health or circumstances of a service user
encourage and enable service users to remain as independent as possible

perform such other duties as may reasonably be required

To contribute to individual wellbeing

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CARE CO-ORDINATOR

Essex, UK - 002

Working closely and as part of the care team, you will ensure that service users receive the highest standards of care and support through effective allocation of staff. You will direct, mentor and supervise the team to ensure quality standards are maintained and that care is delivered in a timely way in line with service user’s individual needs and wishes.

Scope of Job Description
This job description reflects the immediate requirements and responsibilities of the post. It is not an exhaustive list of the duties but provides an induction of the work undertaken which may vary in detail in the light of changing demands and priorities.

Experience/Knowledge

Experience of supervising staff
Minimum of 3 years of working in care

Education/Qualification

Level 2/ 3 in Health and Social Care

Requirements

Competencies

Can explain the vision of the service that they are working towards achieving and their plan for doing this
Demonstrate and maintains specialist knowledge, relevant qualifications and the skills necessary for the role
Is a positive role model (i.e. demonstrates values and behaviour expected of Accurate Care staff, dresses professionally, communicates effectively through verbal and written skills and provides a good standard of customer service)
Works constructively as part of the team and manages the care team to the standards expected by Accurate Care
Ensures staff receive appropriate induction support and on-going development through mentoring and identifying training needs.
Focuses on delivering a good quality, person centered service for service users in line with legislative, regulatory and Accurate care standards
Has a supportive/approachable and listening style involving staff in decision making and providing guidance where needed
Actively promotes fairness, diversity and equal opportunities

Responsibilities

To organise the care team whilst considering the changing needs of service users
To clearly set out the expectations for each shift and direct the team accordingly
To promote dignity, respect and choice for service users; ensuring that the care team work within this ethos at all times.
To be accountable to the care assistant on shift; ensuring that they are kept informed of any concerns or changes to the health and wellbeing of individual service users
Ensure that care and support is provided for service user’s in a timely way; upholding and improving standards of care delivery
To ensure that service user’s have daily opportunities for meaningful occupation and activity.
Supporting service user’s involvement to enhance wellbeing and quality of life.
Uphold and embed the company values and ethos at all times
To act as a role model and be an exemplar to the care team at all times
To have a good understanding of individual service user’s needs and be able to respond effectively and responsively to changing needs.
To ensure all care is delivered to the highest possible standard
Drive improvements in care delivery by upskilling the care team members, through observation and mentoring
Support and mentor new team members
To ensure the emotional and wellbeing of residents at all times
Team work – covering team leader shifts when required with a flexible working pattern
To promote good communication among the team
To enable the senior health care assistant protected time to complete designated responsibilities such as medication administration and care plan reviews
To contribute to the care planning process for individual service user’s by sharing information with the health care assistant about their needs, wishes and any changes that you have noted

To ensure that all documentation completed by the care team and you are done so as near to the point of care delivery, is accurate and includes up to date information about the service user’s overall wellbeing
To adhere to all safeguarding processes are always followed
To monitor the care practice of individual carer’s, addressing any issues of concern proactively, including reporting and documenting as required.

Statutory Responsibilities

To ensure that all staff, including yourself take reasonable care of their own and other people’s health and safety whilst at work
To ensure that all staff attend and follow training provided by the organisation to maintain good health and safety standards and are familiar with relevant policies and procedures.
To ensure all staff report accidents, incidents and unsafe practices to the appropriate person.

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